Customer Story - Peter Wagner
"With QlikSense, we have found the right BI solution with a very good price/performance ratio." - Florian Wagner
Florian Wagner, BBA
CEO
About the company
Peter Wagner Vertriebsgesellschaft.m.b.H. is a specialty mail order company based in Asten near Linz. The company specializes in the sale of high-quality footwear designed according to a natural, foot-friendly concept in the best shoemaker quality.
Peter Wagner comfort shoes
Gute Entscheidung
Über die Jahre haben wir viele Daten gesammelt, die wir nicht schnell genug oder nur schlecht aufbereitet aus unserem System erhalten haben. Aufgrund dessen haben wir uns für ein BI-Tool entschieden. Hierbei fiel die Wahl auf Qlik Sense wegen des großen Leistungsumfangs und der erschwinglichen Kosten im Gegensatz zu anderen Anbietern. Sowie auf TD Trusted Decisions wegen der räumlichen Nähe und der raschen Planungs- und Durchführungsphase.
Erfolgreiche Einführung
Die Planung und erste Implementierung verliefen sehr schnell. Anschließend wurden noch viele Formeln und Parameter in sorgfältiger und mühsamer Kleinstarbeit angepasst. Die Betreuung durch einen Experten von TD war für uns und die Einführung der größte Vorteil. Er hat die Thematik sehr schnell verstanden und proaktiv aufgearbeitet. Besonders gefreut hat uns, dass das Projekt von A bis Z direkt von ihm abgewickelt wurde. Somit hatten wir jederzeit einen kompetenten Ansprechpartner an unserer Seite. Das A und O jeden BI Projektes ist der, der es umsetzt!
Zukunftsperspektive
Aktuell lernen wir aus unseren Statistiken und finden regelmäßig neue Korrelationen. Eine Erweiterung unserer Kennzahlen über Qlik ist schon in Planung.
The goal
As part of the steady growth of Peter Wagner Vertriebsgesellschaft, the volume of data to be processed has also increased in recent years. As a result, the previous enterprise resource planning (ERP) system was increasingly reaching its limits, which is why the company decided to implement business intelligence (BI) software.
In addition to process optimization within the company, the main focus was on the fast and flexible creation of statistics and data analyses. The following selection criteria were defined during the decision-making phase:
- Simple operability
- Look & feel of the user interface
- Cost/benefit ratio
- Service of the executing agency
The decision-making process
In order to be able to make an informed decision, various products were compared and the providers for implementation were evaluated. The data analysis software Qlik Sense was chosen due to its wide range of services and its favorable price, especially in comparison to other providers. The company opted for TD Trusted Decisions GmbH to implement the analysis platform, as they made an extremely competent impression during the consultation and impressed with their excellent product knowledge. The local proximity (company headquarters in Wels) was also a decisive factor, as the company was thus able to support the company quickly during on-site operations.
The implementation
At the beginning of the implementation process, expectations were discussed and clear objectives defined in a kick-off meeting with the consulting team from TD Trusted Decisions GmbH in Wels. Together, the most important use cases for the business intelligence tool were derived and prioritized. Based on the prioritization, a schedule was then drawn up for the gradual implementation of Qlik Sense.
Qlik Sense Case Study
Thanks to the support of TD Trusted Decisions GmbH, the Self Service BI was set up quickly and smoothly. The software itself fully meets the expectations set at the beginning
Qlik Sense: Experience and evaluation
Thanks to the clear and easy-to-understand presentation of the system data, many processes have become clearer for the employees of Peter Wagner Vertriebsgesellschaft m.b.H.; the Excel export lists are particularly suitable for generating further evaluations in the management and marketing departments. "We are currently learning from our statistics and regularly find new correlations," says Florian Wagner.
The intuitive and easy-to-understand operation of the software was also very well received; as the system was developed step by step together with TD Trusted Decisions, the relevant power users could already be trained during implementation.
Qlik Sense: Experience and evaluation
Thanks to the clear and easy-to-understand presentation of the system data, many processes have become clearer for the employees of Peter Wagner Vertriebsgesellschaft m.b.H.; the Excel export lists are particularly suitable for generating further evaluations in the management and marketing departments. "We are currently learning from our statistics and regularly find new correlations," says Florian Wagner.
The intuitive and easy-to-understand operation of the software was also very well received; as the system was developed step by step together with TD Trusted Decisions, the relevant power users could already be trained during implementation.
Qlik Sense: Advantages
By implementing the Qlik Sense software, Peter Wagner Vertriebsgesellschaft was able to optimize numerous day-to-day processes - the main advantages of the business management tool can be summarized as follows:
- End-to-end solution: complete consolidation of the previously heterogeneous system landscape
- Change Data Capture: Data volumes of any size can be moved in real time without burdening source systems
- Data Integration Platform: raw data is automatically converted into analysis-ready information
- Active Intelligence: system provides valuable insights based on collaborative analysis of real-time data
What comes next?
"With Qlik-Sense, we have found the right BI solution with a very good price/performance ratio for us," concludes Florian Wagner. The largely smooth development and implementation of the new software was made possible by a trusting and cooperative partnership with TD Trusted Decisions GmbH, which will continue after completion of the project in the form of long-term support. TD Trusted Decisions GmbH supports Peter Wagner Vertriebsgesellschaft in the implementation of new expansion options for the Qlik Sense software.
In the area of marketing, Karsten Nowak, Head of Marketing at Peter Wagner Vertriebsgesellschaft, would like to be able to display charts showing the cumulative sales development of media codes and customer group selections. Implementation has already begun. There is also a lot in the works in the IT/processes area: "Various functional enhancements are planned with this product, which will give us an improved view of planning figures, an improvement in the preparation of advertising measures and in the review of logistics services. In the long term, this product will also support procurement decisions," says Lutz Zeitzmann, IT & Process Manager at Peter Wagner Vertriebsgesellschaft.